MELANY PLEITEZ
Takoma park,MD
Summary
Energetic and bilingual customer service professional with extensive experience. Thriving in high volume, Fast-paced environments. Proven of delivering exceptional customer care, managing transactions accurately, and maintaining clean organized spaces. Highly adaptable team player eager to bring a strong work ethic, multitasking skills, and passionate to be given the opportunity to begin a new industry for retail to Sales Associate Team at H&M!
Overview
1
1
year of professional experience
Work History
Team Member
PAPA JOHNS
Hyattsville, MD
08.2025 - 12.2025
- Provided friendly, efficient customer service, enhancing customer satisfaction in a high-volume environment.
- Multi-tasked between processing customer orders, preparing products, and upholding cleanliness standards to ensure operational efficiency.
- Collaborated closely with team members to meet deadlines and support day to day store operations.
- Executed cash transactions with high accuracy, ensuring smooth register operations and customer trust.
Team Member
&PIZZA
Silver Spring, MD
05.2025 - 06.2025
- Welcomed guests with positive attitude, offering tailored menu recommendations to enhance customer satisfaction.
- Managed time efficiently, completing daily food safety, restocking, and organizing tasks ahead of schedule to ensure smooth operations.
- Maintained organized and visually appealing front-of-house environment, contributing to an elevated guest experience.
- Demonstrate strong adaptability by quickly learning new operational concepts and cross training across multiple stations.
Education
Highschool Diploma -
Penn foster Online School Program
12-2026
Skills
- Customer service & Relations
- Bilingual communication (English/ Spanish)
- POS Operations & Cash Handling
- Fast-Paced Multitasking
- Team Collaborations & Support
- Inventory Stocking
- Time Management & Organization
- Fast Adapting
- Food safety
Timeline
Team Member
PAPA JOHNS
08.2025 - 12.2025
Team Member
&PIZZA
05.2025 - 06.2025
Highschool Diploma -
Penn foster Online School Program